My Lansweeper configuration is old and working fine as well. But recently added systems shows scanning access denied error. Not all machines in the asset list of Lansweeper have this error. Its only for few systems. I checked the access of the scanning username on the local machine as well. Everything is in place but still getting WMI access error when running testconnection on Lansweeper server for the culprit machine. testconnection works completely fine for other machine in the Lansweeper.
Suggest what could be the possible reason for the same. There are lot of similar issues reported on your portal but none of those steps worked for me.All my settings are in place.
If you have certainly verified that the scanning account has the proper access and the scanning credentials are associated to the scanning type (IP range or Windows for example). You could try running these 2 commands directly on the computer. Make sure the account you are using to run the commands has local administrator rights. Reboot and try to scan again.
Hey Companyuser - Thanks for using Lansweeper !
Not sure what steps you have tried so far but it sounds suspiciously like the MS DCOM hardening issue outlined in the Quick Tech Solutions part of the Knowledge Center in the Community - https://community.lansweeper.com/t5/quick-tech-solutions/suddenly-seeing-access-denied-scanning-erro... - is this something you've addressed already ?