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HP Warranty Scan

brandon_jones
Champion Sweeper III
Since we have updated to Lansweeper 8.2.210 the HP warranty scan is working with no issue on our HP computers, however the HP monitors and printers are getting these errors:

Parsing error: Cannot parse 'https://support.hpe.com/hpsc/wc/public/find?lang=us&rows%5B0%5D.item.countryCode=US&rows%5B0%5D.item.serialNumber=########

This error appears for monitors, printers and a few workstations. These are HP devices.
1 REPLY 1

malciati
Engaged Sweeper II
Hi,
I am using LS version 8.4.100.10 and I having an issue with HP warranties. The values are wrong for all assets, however, if I consult the HP website, is showing the right warranties values.
Anyone having this issue?

Thank you.