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KHabershon
Engaged Sweeper II
So when I go to create a new report or edit an existing report. In the built-in report editor within Lansweeper, I get blanks everywhere.

See attached screenshot. Any ideas?
1 ACCEPTED SOLUTION

Lansweeper
Lansweeper Former Employee
Lansweeper Former Employee
Hi,

Can you try to reinstall the website may be this will solve your problem. You can read in this article how to reinstall the website: http://www.lansweeper.com/kb/50/How-to-reinstall-your-Lansweeper-website.html

If you still have problems after this please send the following to support@lansweeper.com:
-program files/Lansweeper/service/errorlog.txt
-program files/Lansweeper/website/app_data/errorlog.txt


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4 REPLIES 4

KHabershon
Engaged Sweeper II
That resolved the issue and it's now working. Thanks!

Lansweeper
Lansweeper Former Employee
Lansweeper Former Employee
Hi,

Can you try to reinstall the website may be this will solve your problem. You can read in this article how to reinstall the website: http://www.lansweeper.com/kb/50/How-to-reinstall-your-Lansweeper-website.html

If you still have problems after this please send the following to support@lansweeper.com:
-program files/Lansweeper/service/errorlog.txt
-program files/Lansweeper/website/app_data/errorlog.txt


KHabershon
Engaged Sweeper II
Getting the following error now. "Server Application Unavailable" and in the application log the following error is shown. The site is now down for users.

A request mapped to aspnet_isapi.dll was made within an application pool running in Integrated .NET mode. Aspnet_isapi.dll can only be used when running in Classic .NET mode. Please either specify preCondition="ISAPImode" on the handler mapping to make it run only in application pools running in Classic .NET mode, or move the application to another application pool running in Classic .NET mode in order to use this handler mapping.

**EDIT**
The application pool was set to classic and was not integrated. When I moved it to Integrated and also moved the .net version from "No Managed Code" to .net 4.x it stopped working. If I leave the .net at 4.x and move it back to classic, it works.

Lansweeper
Lansweeper Former Employee
Lansweeper Former Employee
If you are using IIS, check if your application pool is set to "integrated"

http://www.lansweeper.com/kb/48/Lansweeper-5.0-does-not-work-on-manually-installed-IIS-sites..html