cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Anonymous
Not applicable
The default report "Computer: Encryptable Volumes" is not showing the right information, on Windows 8.1 the laptops don't show as encrypted with bitlocker although they are. Is it an issue for Windows 8.x?
1 ACCEPTED SOLUTION
Susan_A
Lansweeper Alumni
I'm not aware of any issues with this. BitLocker information is pulled from the Win32_EncryptableVolume WMI (Windows Management Instrumentation) class, more information on which can be found in this Microsoft knowledge base article. Perhaps:
  • Your computers' scanned data is not up-to-date. Click the Assets link at the top of the console, tick the upper checkbox and hit the Rescan button on the left to refresh all of your assets' data.
  • The Win32_EncryptableVolume WMI class itself is returning incorrect data. You can try a WMI repair in this case.

View solution in original post

1 REPLY 1
Susan_A
Lansweeper Alumni
I'm not aware of any issues with this. BitLocker information is pulled from the Win32_EncryptableVolume WMI (Windows Management Instrumentation) class, more information on which can be found in this Microsoft knowledge base article. Perhaps:
  • Your computers' scanned data is not up-to-date. Click the Assets link at the top of the console, tick the upper checkbox and hit the Rescan button on the left to refresh all of your assets' data.
  • The Win32_EncryptableVolume WMI class itself is returning incorrect data. You can try a WMI repair in this case.