Archive - Lansweeper Community

Just renewed after a year and I dont have new Product code?

It still says that my account is set to expire today and I wasn't given a new product key when I renewed? Where can I find this?

Advanced Actions

When I select a computer to see the Action screen I have nothing listed under Advanced Actions. When I go into the Configuration screen I do have several items checked as being Advanced items...and I am faily sure I never changed the default settings...

Building reports

Other than modifying those existing, how can I get a table and field list on containing the information ? I am not sure which field of information is displayed in the web console ? Thank you.Regards,

All computers in untrusted domain get "Wmierror: Access is denied 0x80070005"

All computers in my untrusted domain get "Wmierror: Access is denied 0x80070005"I think I followed http://www.lansweeper.com/kb/untrusted.aspx precisely.Even the connection tester gives all "OK"DNS test-----------------------------------------------I...

Admin console of Lansweeper

I have installed Lansweeper (Premium) on a server. The configurator is installed as well. However, how can I access the configurator from other machine(s) instead of going back to that dedicated server ? Thanks.

Error when deleting items from "Approved Software"

I am trying to move items from the "Approved Software" list back to the "Software found in your network" list. I found another post in the archives that stated all you needed to do was select the item, or multiple items, and hit the 'delete' key. H...

Custom Views Not Showing Results

Hello,I just recently upgraded to 4.0 and for the most part everything went perfectly. The only small issue I'm having is previously, I had a bunch of custom views I added onto the dashboard page that were created in SQL. After the upgrade, after cli...

Editing devices losing information in quotes

I was going through the the devices that had been detected on my network via the IP scanning and found that if data collected by device scan contains double quotes ", the text doesn't appear in the edit box when you click edit. I've attached a scree...