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Lansweeper Asset Counts

I have a discrepancy in licensed assets in Classic vs Sites that is causing our billing to be increased by a lot. In Classic, we show 4954 licensed assets. In cloud, it is showing 8827 licensed assets. Unlike Classic, I do not see a report that shows...

rinks by Champion Sweeper II
  • 164 Views
  • 1 replies
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I haven't receive license key

Hi,We purchase Lansweeper before 1 week and we still not received license key.I'm trying to reach sales or support but no one answers Our reference number is: 520615425 

CKelis by Engaged Sweeper
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  • 1 replies
  • 0 kudos

Resolved! Haven't received license key

I paid for my Lansweeper subscription last week but have not been sent a license key (Cleverbridge reference number: 494212029). This is despite contacting the agent who sold me the subscription, and Lansweeper Sales. Can this key be expedited please...

Does Lansweeper Sales team work on Fridays??

I've been trying to purchase a new license, to replace one that has expired, for two days and can't reach ANYONE.  Account rep doesn't reply to email and has no phone number in her email signature.  I call the main phone number for to reach the Sales...

Resolved! [URGENT] Lansweeper Renewal

Hi there, my Lansweeper license is going to expire in 8 days and I have emailed (since ONE week ago) Sales / Support for the renewal via email and no response at all. Kindly assists.

itgeek87 by Engaged Sweeper II
  • 3193 Views
  • 9 replies
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Unable to Apply New License

Good Day,I hope somewhere here in the community can assist with my dilemma. I have been trying to apply the new license received via the text file from Lansweeper sales team, but there is no option to apply it.  I am not running the On-Premise versio...

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rb by Engaged Sweeper
  • 2025 Views
  • 6 replies
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Pricing Question

Hi, At the moment, Linux assets on our network are not configured properly with lansweeper and report the error as per the attached image. Will solving this issue raise the amount we are billed for LANSweeper or will those machines already be include...

rangerit by Engaged Sweeper
  • 727 Views
  • 1 replies
  • 0 kudos