Product Discussions

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Forum Posts

Edit Asset Relations in Lansweeper Cloud

Hi all,we would like to manage asset / ad user relationships through the cloud, but it's only possible to add and delete a relationship but not edit it.We can only do it from the on-prem.Is there a way or does it need to be implemented in the future?...

andre85 by Engaged Sweeper
  • 111 Views
  • 0 replies
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Categorizing tickets by custom fields

Good day y'all,I have been tasked with getting all the incoming tickets to be forcibly assigned a custom field according to their customers company name or department. You see, we are an umbrella company with multiple businesses under us that we (in ...

CSRose by Engaged Sweeper
  • 684 Views
  • 2 replies
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Custom Fields in Cloud?

We've been using the custom fields in our on-premise instance for years to store asset tags, and it's conveniently searchable.  So I can easily search for "011193" and see exactly what that machine is.We just linked with the Lansweeper Cloud and it d...

eriqjaffe1 by Engaged Sweeper II
  • 1517 Views
  • 7 replies
  • 1 kudos

Resolved! CNC/Robot protocol(s) needed!

For OT scanner CNC/Robot machinery protocol(s) would be highly valued/used  Producers e.g.; Haas, Fanuc, HeidenhainMTConnect seems to be standard for most of the CNC/robot providers.https://www.mtconnect.org/getting-startedFANUC (FOCAS protocol)How t...

Kumppis by Engaged Sweeper II
  • 976 Views
  • 1 replies
  • 0 kudos

Resolved! Inventory of the USB attached bar code scanners

I need to do an inventory of all the USB attached bar code scanners but despite my research on the internet and in the community, I cannot find whether Lansweeper provide a way to do it, except for a post dating 2019 with a solution that won't work. ...

AmiGeo by Engaged Sweeper
  • 2308 Views
  • 7 replies
  • 0 kudos

Feature Request - Server Shortcuts

Would be nice to have access to clean logs, start/stop the service, and initiate manual scans for LsAgent assets right from the console without having to log in to the server to do so. With our departments being so separate, it's a pain to send the r...

rinks by Engaged Sweeper III
  • 598 Views
  • 2 replies
  • 0 kudos