When you as an emerging partner buy a Lansweeper license for a customer, automatic renewals are enabled by default. Optionally, you can disable automatic renewals after the initial purchase has been completed. Don't recall whether you disabled automa...
As an emerging partner, you can turn a quote you created for a customer into an actual order by doing the following: In the quote email you previously received, click the Place order option. This will redirect you to an order page in the Lansweeper w...
As an emerging partner, you can place an order for your customer by following the steps below. Note that these steps are for placing a new order, not for performing a renewal. Renewals follow a different process. Navigate to the Lansweeper web store....
As an emerging partner, you can create a quote for your customer by doing the following: Navigate to the Lansweeper pricing page.Adjust the slider at the top of the page to the number of assets you want to create a quote for.Click the Add To Cart but...
The auto-update feature was introduced in Lansweeper 8.3. If you are using an older Lansweeper release, you will need to update by following the instructions in this knowledge base article. Introduced in Lansweeper 8.3, the auto-update feature allows...
Revoking a user's access to your cloud site can be done in two ways: either via disabling the user's account or by deleting the user's account from your site altogether. Disabling a user's account Select account you wish to disable in Configuration >...
When you start setting up a link with your Cloud site, some prerequisite checks are performed to ensure your installation is ready to link. When you select Link with Cloud site in your local web console, a popup is presented with a pass/fail indicati...
When you start setting up a link with your Cloud site, some prerequisite checks are performed to ensure your installation is ready to link. When you select Link with Cloud site in your local web console, a popup is presented with a pass/fail indicati...
Below is an overview of currently available articles related to Cloud. They are presented in a suggested order of reading. Additional articles will become available in the coming weeks and months. General Introduction Getting started RequirementsSet...
Lansweeper version 8.3 introduced the Office365v2 scanning target which uses Modern Authentication, we recommend using the new target, please refer to this knowledge base article. Office 365 scanning is a feature introduced in Lansweeper 7.1. You wil...
Uninstall Software is an action you can run from a Windows computer?s Lansweeper webpage and that allows you to remotely uninstall software from the machine. The Uninstall Software tool does not require any Lansweeper software to be installed on the ...
When Lansweeper scans a Windows computer, it automatically retrieves software information found in Add/Remove Programs (Programs & Features) on the client machine itself. As information listed in Add/Remove Programs for installations of Microsoft SQL...
The information in this article is solely provided for historical purposes. UltiDev is no longer a supported web server. Refer to our instructions on how to move your web console from UltiDev to IIS or IIS Express instead. By default, everyone in you...
The Uninstall Software (remote uninstall) tool used to require a Lansweeper license. If you are running an old version of this tool, you may get a warning that you are using an unregistered version or that uninstalling requires the premium version of...
Lansweeper pulls Windows computer data from WMI (Windows Management Instrumentation), a management framework built into Windows operating systems. It is known that the Win32_Processor WMI class that stores processor information incorrectly identifies...
To configure Internet Explorer to run asset and user actions, do the following: Open Internet Explorer, select the Internet options menu item and open the Security tab of the resulting popup window. Click the Trusted sites icon and hit the Sites butt...
Lansweeper pulls Windows computer data from WMI (Windows Management Instrumentation), a management framework built into Windows operating systems. It is known that the Win32_Processor WMI class that stores processor information incorrectly reports th...
