Email Template Tags

[sullivane]

Are these the only tags to use in a template? Nothing with dates, ticket title, ticket description?

[useremail]
[userid]
[username]
[ticketid]
[state]
[tickettype]
[agentemail]
[agentid]
[agentname]

[Susan_A · Accepted solution]

These are the only available tags for outgoing email templates at the moment. I'll move this topic to the wish list section of the forum.