Hello there!
When facing warranty issues, we would recommend the following steps:
Double-check all of the troubleshooting steps in this knowledge base article: https://www.lansweeper.com/knowledgebase/scanning-warranty-information/Double-check that t...
Hello there!
There are currently no plans to move the Lansweeper helpdesk to the cloud platform. Most likely we will be evolving to provide integrations with helpdesk systems like Zendesk, Freshdesk, and more. We will obviously not EOL the Lansweeper...
Hello there!
The Lansweeper helpdesk is currently in maintenance mode, so in the near future, no new features will be added, unfortunately. Our current roadmap is focused on offering seamless Lansweeper cloud integrations to popular, industry-leading...
Hello there!
We are sorry to hear that your issue has not been resolved yet. We have escalated your support case to our senior support engineers for further assistance. We thank you for your patience.
