Hello there!
Due to a worldwide Microsoft Exchange Online outage, Lansweeper support might not have received your email. Emails sent to Lansweeper support between 7 AM ET and 4 PM ET on the first of March potentially did not reach our mailbox. It mig...
Citrix scanning was introduced in Lansweeper Classic 7.0. To use Citrix scanning, Update your installation.
If you encounter issues while scanning your Citrix XenServer machines:
Make sure that there are no general scanning issues by ensuring an asse...
Citrix scanning is a feature introduced in Lansweeper 7.0. You will need to update your installation if you are running a lower Lansweeper version.
Ideally, a Citrix XenServer host is scanned through the Citrix API (XenAPI or XAPI). Though other prot...
Citrix scanning is a feature introduced in Lansweeper 7.0. You will need to update your installation if you are running a lower Lansweeper version.
Lansweeper supports scanning of Citrix XenServers. Scanned Citrix XenServer data includes installed Xe...
Hello there!
We have not seen this error before. Can you contact our support team so that we can look into this: https://www.lansweeper.com/contact-support/
Hello there!
A restart of the scanning service should indeed trigger a refresh. Should that not be the case, I would recommend reaching out to support: https://www.lansweeper.com/contact-support/
Hello there!
This encryption key is indeed stored in a file on the Lansweeper server, making it impossible for anyone to decrypt your credentials unless the Lansweeper server itself is already compromised. Additionally, you would need to "find out" h...
Hello there!
The passwords of submitted credentials are always encrypted prior to being added to your database, the same database that also stores scanned and other data. Once submitted, the passwords are no longer visible in plain text in the web co...
