ErikT
Lansweeper Tech Support
Lansweeper Tech Support
since ‎09-05-2019
Friday

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When you see your scanning queue stuck, not processing any scans, this can have several reasons. One of them is Performance Scanning targets hogging up the queue. These Performance Scanning targets run in the background and are not visible on the sca...
While scanning, Lansweeper compares the scanned data with existing data already stored in the database. If Lansweeper finds a match for the scanned data, the existing asset is updated with the scanned data. However, if no existing asset is found and ...
What if? your Lanweeper deployment package is ending with result: Package timeout reached. Unknown last result  How does it work? The deployment module iterates through the below steps when deploying to a computer: Using scanning credentials, RemoteD...
Lansweeper finds your network devices, but unfortunately, they are discovered as a different device type. Now what?Lansweeper will use all the information it can retrieve from your devices during scanning to determine the device type.Ideally, network...
We have recently discovered that for tblServicesUni, entries are not being cleaned up if an asset gets deleted. This table could potentially build up over time, increasing database size and impacting performance. Symptoms: You see an extensive databa...