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Antivirus Software

Most of the client workstations in our company are installed with Forticlient for VPN access and Microsoft Defender for Endpoint as antivirus/antimalware solution. All workstations from inventory are listed with forticlient as antivirus software, MDE...

jan_Olav by • Engaged Sweeper
  • 232 Views
  • 0 replies
  • 0 kudos

Add user in CC button disappeared

In updated my LS version to 12.5.2.3 and the Add user to CC button doesn't show up, despite the changelog saying : Fixed: LAN-17569 Adding users in CC when creating a help desk ticket was no longer possible after the update.With my admin account (wit...

CDG64 by • Engaged Sweeper
  • 869 Views
  • 2 replies
  • 0 kudos

Custom field configuration update through API

Is it possible to update the custom field configuration through API and, if yes, how to do this?We are looking for the possibility to assign company value to Lansweeper discovered assets.For that purpose we created a custom field type of Dropdown and...

-gytis- by • Engaged Sweeper
  • 685 Views
  • 2 replies
  • 0 kudos

Eventlog lansweeper cloud

We used evenlog scanning to create E-mails when certain errors occur in lansweeper classic console, or to check devices on errors when users complained about performance. Is this data also available in lansweeper online, because I can not find it any...

bbrockx1 by • Engaged Sweeper
  • 1248 Views
  • 0 replies
  • 0 kudos

email report if toner level drops below 3%

Hi, i would like to make a email report for our printers, when they resources drops below 3%.Is it that possible to make a report not based on time schudule, but on some trigger? This report should be 99% of time to be clear ( zero devices in). so it...

matyass by • Engaged Sweeper
  • 910 Views
  • 1 replies
  • 0 kudos

Asset radar On-prem and Hub

We currently have a Lansweeper On-Prem installation, and in the past we’ve tested the Network Discovery Hub as well. We noticed that the Hub’s Asset Radar could detect more than the on-prem server — especially things like phone connections, IoT devic...

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