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belz
Engaged Sweeper
Hi Morning,

Thank you for the help for my previous questions, sorry for having another question yet again. I would like to ask what is the different between the computer scanning results, some of the computers I've scanned are in red and some are blue. What's the reason behind it? What I've said is in the picture attached. Thank you.



seems like the all the red computers are not scanned, how do I enable it to scan those computers?
3 REPLIES 3
Hemoco
Lansweeper Alumni
Click on the domain, click on the computer in red, click on the tab "errors"
belz
Engaged Sweeper
Where is the computer page on the website you're referring to?
Hemoco
Lansweeper Alumni
Click on the computer page on the website, there you will see the exact error on the error page.
Then check our knowledgebase for a solution for your problem.