on
11-11-2020
07:30 PM
- edited on
12-13-2022
09:16 AM
by
Nils
When you start setting up a link with your Cloud site, some prerequisite checks are performed to ensure your installation is ready to link. When you select Link with Cloud site in your local web console, a popup is presented with a pass/fail indication for a number of prerequisite checks. One of the checks is whether your sync server has internet access.
Cloud is accessed over the internet. Your sync server, the machine selected to sync with your Cloud site, must therefore be able to reach the internet to successfully link. More specifically, your sync server must be able to make outbound connections to all of the URLs below and their sub-URLs.
If the sync server internet access fails in the prerequisite popup, double-check that your sync server can make outbound connections to the aforementioned URLs and their sub-URLs. If it cannot, your network admin should check the settings of anti-virus software, proxy servers, software firewalls, hardware firewalls and other components in your network. One of these components may be blocking the sync server's internet access.
edge.lansweeper.com
.