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Lansweeper Office Hours - May 2025

Lansweeper Office Hours - May 2025 Thursday, May 22nd 2025 | 9:00 AM CST/ 4:00 PM CET Register Here: Lansweeper Open Office Hours - May 2025 Spring into efficiency with our May Open Office Hours! Whether you’re looking to optimize your asset managem...

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cvigier by Lansweeper Employee
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Resolved! Error During lansweeperdb backup

I am attempting to update the lansweeper software and following the steps to back up the database beforehand. Services are stopped and my account has permissions. I have received an error stating "Cannot use the backup file -filePath- because it was ...

Unable to log support cases

I am unable to log support cases.  I am greeted with this message when creating a case.Sorry an unexpected issue occurred, please follow the instructions below to notify our team.

SW81 by Engaged Sweeper
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Cisco Switch VLAN ID from SNMP

We have Cisco switches that we are scanning with SNMP and we get a lot of great information!We are however missing the ID/number of the VLAN (like "1234") of each port, we can see with Wireshark that it is collected under OID 1.3.6.1.4.1.9.9.68.1.2.2...

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ErikÃ… by Engaged Sweeper
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Vmware ESXI Scanning Issue

At some point in the past few weeks our ESXI Hosts that used to be scanned via Vcenter ( We cannot enable MOB ) have stopped scanning in.  The scan attempts still occur but now we just get a Vmware Error Unknown Error appear on the host asset page.  ...

SW81 by Engaged Sweeper
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Resolved! Helpdesk Email stopped working after upgrade to 11.1.0.11

I upgraded our LS to 11.1.0.11 last night and this morning emails to helpdesk are not getting logged and no emails are sent to agents.  If a user goes to the portal and submits a ticket from the portal, the ticket is created in LS and agents receive ...

SBaha by Engaged Sweeper II
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migrate different server database data lost

I try to migrate the lansweeper on windows 2012R2 to windows 2019I refer the information as below website https://community.lansweeper.com/t5/lansweeper-maintenance/move-your-lansweeper-installation-to-a-different-server/ta-p/64270 the lansweeper the...

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chengyang by Engaged Sweeper
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Printer Dashboard

I am trying to run  2 things, I need a Dashboard that will show me all printers on my network that are monitored. And their Toner levels. When one runs below a certain level i need a report sent to me/Service now so that we can handle this before it ...

Dinge by Engaged Sweeper
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