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Find answers to technical questions about Lansweeper.

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Add user in CC button disappeared

In updated my LS version to 12.5.2.3 and the Add user to CC button doesn't show up, despite the changelog saying : Fixed: LAN-17569 Adding users in CC when creating a help desk ticket was no longer possible after the update.With my admin account (wit...

CDG64 by Engaged Sweeper
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Eventlog lansweeper cloud

We used evenlog scanning to create E-mails when certain errors occur in lansweeper classic console, or to check devices on errors when users complained about performance. Is this data also available in lansweeper online, because I can not find it any...

bbrockx1 by Engaged Sweeper
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Asset radar On-prem and Hub

We currently have a Lansweeper On-Prem installation, and in the past we’ve tested the Network Discovery Hub as well. We noticed that the Hub’s Asset Radar could detect more than the on-prem server — especially things like phone connections, IoT devic...