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Resolved! Auto update enabled but not detecting updates

HiIts been noticed that our LS classic install, despite having auto update enabled for some time and updating successfully, has stopped detecting that updates to LS classic are available:Availability         Last update check: 2025-08-07 11:17:02No u...

nateg by • Engaged Sweeper
  • 1245 Views
  • 6 replies
  • 0 kudos

AD Users not showing

Hello,Was excited as I just happened to look up a user that was terminated in the system and found that their assigned asset relations were finally showing up. After completing the termination and updating the assets to Not-Deployed, I can no longer ...

rinks by • Champion Sweeper II
  • 82 Views
  • 1 replies
  • 0 kudos

Assigning Tickets

This has been long requested and it's hard to believe it hasn't been done yet.  Considering that a user opens a ticket and emails are sent to agents, we request that the first agent to reply to that email would be assigned the ticket.  Please.This ha...

Assigning Locations in Lansweeper Cloud

Hello,I installed the Lansweeper IT Agent on some devices (Autopilot devices) and scanned them with the cloud version of Lansweeper. I also scanned some devices agentlessly in our on-premises environments (across a couple of different companies). Now...

Hamoon by • Engaged Sweeper
  • 40 Views
  • 1 replies
  • 0 kudos