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Resolved! Third Party Warranty

We have Dell equipment that has aged out of the Dell warranty. We've purchased a third party warranty. I'm thinking the best way to document that in Lansweeper is to manually update the Warranty field and add a note to the Serial field.Do you have ...

sandve by • Engaged Sweeper III
  • 3896 Views
  • 1 replies
  • 0 kudos

Resolved! Permissions to Scanning Tab

How does one adjust the permissions to the scanning tab? My server admin says he added some reports and things under the scanning tab, but I can't see them. He doesn't know what permissions to give me other than a full administrator.

HammettMike by • Engaged Sweeper III
  • 11605 Views
  • 7 replies
  • 0 kudos

Resolved! Mapping Drive through Deployment

I've read every thread, done successful deployment before and cannot get the simple cmd prompt based deployment working.1. I create a deployment.2. Add a step 'Command'3. Type in 'net use S: /p:yes "\\server\location"'4. Deploy.Does not map the drive...

rileya by • Engaged Sweeper
  • 4943 Views
  • 1 replies
  • 0 kudos

Adobe Acrobat DC version differentiation

I'm not entirely sure if this qualifies as a bug or what topic would be best for it.We have multiple generations of Adobe Acrobat in use in our Domain and for all of them (9-XI) I have separate entries in LANSweeper for the Professional and the Stand...

MikeRigsby by • Engaged Sweeper III
  • 4088 Views
  • 1 replies
  • 0 kudos

Resolved! Multiple Scanning Servers

I recently upgraded my license to Ultimate mainly to gain access to a second scanning server for a remote office. I followed the directions here. However, I do not have an option to have a second scanning server. Is there another step that I am missi...

DJ by • Engaged Sweeper II
  • 6856 Views
  • 3 replies
  • 1 kudos

Resolved! Comments Section

Is it possible to set the Comments section to view/edit only after a comment has been entered? Once the comment is entered I would like it to not be able to be deleted.

bandersen by • Engaged Sweeper II
  • 3311 Views
  • 1 replies
  • 0 kudos