Can you migrate from On-Prem Lansweeper to the Cloud Lansweeper?
We have the full On-Prem Lansweeper. Are we able to migrate it to Lansweepers Cloud and/or is it free or an extra cost?
Forum Posts
Wired & WiFi
I'm just trialling the platform & can see some good results being scanned on my Wired Connection. What I'd like to include is connected devices on my WiFi Network? I've put in the IP Range in Locations but nothing is appearing? Am I going wrong somew...
Resolved! Asset Relations - Show additional information
Hello, Sweepers: Recently it was found that if we remove someone from AD, this also removes their AD information from Lansweeper so when we receive equipment back from them, we don't know who it belongs to in order to remove the asset relation from L...
Exchange Scan Doesn't work
We try to scan Exchange 2016 but it doesn't work:Errorlog:2023-08-08 10:19:27,799 [177] INFO AssetName:EX1603 AssetUnique:domain\EX1603\1 AssetID:77929 IP:10.x.y.z ScanMethod:Exchange Description:AssetId: 77929 LOGEXCHANGESCANNING DEBUG Scanning for ...
iFrame on Asset Page (asset.aspx)
Hello all,Is there a way to add a custom iframe to the https://<LS-host>/asset.aspx website (asset.aspx page)?Currently we do this with a browser extension installed on the client, but I would like to get rid of it.It would not matter if the changes ...
Lansweeper Health Checklist
Hello community. At Lansweeper we receive many requests for health checks. Each account representative may perform a health check and each perform them well. The difficulty of such a health check is that each environment's network and use case is dif...
Resolved! Computer hardware and software change report
HI Everyone, Can lansweeper use the report output to check whether the computer has hardware or software installed or changed? For example, add 8G of memory today or replace the hard disk, or install PDF Reader software thank you~
Custom Fields report to show 'Root Cause' helpdesk values
I would like to render a report which shows our 'Root cause' trends from Lansweeper for a given timeframe (30, 60 and 90 days). The root cause data is required to close all tickets and can be one to three fields depending on the issue. The values wer...
