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Resolved! Mass Add Docs

I purchased 30 SSD drives for computers. One went bad and I had to go get a copy of the invoice to send for warranty repair. I'd like to attach the invoice to the 30 devices as a mass change to the docs field. I don't see how I can do a mass chang...

murpmic by • Engaged Sweeper III
  • 3901 Views
  • 1 replies
  • 2 kudos

Resolved! asset delete warning

Hello,Al our Service Desk members logon via SSO to lansweeper.They all have edit rights on assets. Can I create a warning via mail or a report where I can see, who deleted which item at a certain time?Thank you

tuc by • Engaged Sweeper II
  • 3867 Views
  • 1 replies
  • 2 kudos

Resolved! Active - Non-active - Active again history tracking of assets

The History tab of an asset page shows when an asset was first seen, and adds the following statement to the history tab: First added computer at [DATE and TIME]Is the history also logged for the dates an asset went Non-active, and then Active again...

esr by • Champion Sweeper
  • 5288 Views
  • 2 replies
  • 0 kudos

Resolved! Renaming connected monitors

Hello all,Finally getting around to adding asset tags and things into the database, and we are seeing an interesting thing. When the computer is scanned, the correct monitor is automatically created and linked to that asset. We would like to change...

AHummel by • Engaged Sweeper
  • 5460 Views
  • 2 replies
  • 0 kudos

Resolved! Attached devices

Is there a way to detect USB devices attached to the computer? For example. External devices like thumb drives, local printers, or even VOIP phones that the computer shares the internet connection with?

msperry by • Engaged Sweeper
  • 9323 Views
  • 2 replies
  • 0 kudos