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Dell TAG number issue

Pollak
Engaged Sweeper III
Some of the TAG numbers come up as YYYYY. Does anyone know why this happens?



Thanks,
Niles
1 ACCEPTED SOLUTION

Pollak
Engaged Sweeper III
Discovered that the Dell in question has no TAG number in the BIOS.


Thanks,
Niles

View solution in original post

2 REPLIES 2

Pollak
Engaged Sweeper III
Discovered that the Dell in question has no TAG number in the BIOS.


Thanks,
Niles

dteague
Engaged Sweeper III
I am having the same issue but only on 3 machines out of 1500+ Dell machines. I have not gone out and seen if the machine actually shows that in the BIOS. I also have a Machine that I beleive had it's motherboard replaced that reports back it's service tag as "FIELD".

I know there is a tool out there to update it, but the 3 machies with your issue and the FIELD ones are in a remote location, so not wanting to make a trip out just to check/fix.