04-20-2022 09:53 PM
a week ago
They do nothing. We have recently ended up with 510 assets. We were told that we can keep our 500 license, but if we were needing to upgrade we would have to change to the new pricing model.
I am an IT admin and found lansweeper back over 10 years ago. I have recommended it at every employer I have been with and implemented it at 5 companies now. With the new pricing model I can no longer recommend LanSweeper as a viable option for small or medium size companies. With the packages in place and the new starter/pro/enterprise model I'm not sure I can even recommend it for anything but the largest of companies.
05-11-2022 05:00 AM
05-10-2022 06:38 PM
04-28-2022 02:02 AM
05-23-2022 01:48 PM
CyberCitizen wrote:
Firstly, all new licenses and upgrades will tier per 2000 until 10000. However, you purchased your 500 assets before our tiering system was changed. So your subscription will renew next year at its current value
I don’t know what the future will bring of course but for now, I know that your renewal will just be for 500 assets as long as you don’t upgrade your license. You can always cancel your renewal if the pricing over the years will change.
Secondly, We are sorry to learn that you are unhappy about our pricing.
We are rapidly developing the features of our software so our product can keep up with new IT assets and security risks. We believe this new pricing will help us to maintain the data quality of our software and guarantee that you have 100% visibility of your entire IT estate at all times.
As your concerns are important to us, we would like to extend you an invitation to discuss your personal situation in more detail in a conference call. We can set up a Microsoft Teams meeting at a date and time of your choosing. Please let us know when we can contact you.
04-27-2022 03:21 PM
“The end user may be remembering when Lansweeper was offering Legacy license pricing.
Lansweeper moved to $1 per asset price structure a couple years ago in preparation for the launch of our new Cloud platform.
They may have been on a legacy price plan. Lansweeper had been transitioning the legacy accounts to the $1 per asset pricing with gradual increases from 2019, 2020 and 2021.
The new Lansweeper plan provides access to their new Cloud platform and all the enhanced features that they have added to Lansweeper software.
[My company] concern has been the same for the majority of Lansweeper customers.
At the 1.00 msrp per asset, they are still the lowest option in the marketplace. The minimum order quantity is 500 assets, they scale in increments of 500 up to 3000 ,then scale in increments
Of 1000 assets.”
04-28-2022 03:08 PM
Jonathan Conn wrote:
I asked our vendor to check into this minimum license increase and this is the response our rep received from Lansweeper:“The end user may be remembering when Lansweeper was offering Legacy license pricing.
Lansweeper moved to $1 per asset price structure a couple years ago in preparation for the launch of our new Cloud platform.
They may have been on a legacy price plan. Lansweeper had been transitioning the legacy accounts to the $1 per asset pricing with gradual increases from 2019, 2020 and 2021.
The new Lansweeper plan provides access to their new Cloud platform and all the enhanced features that they have added to Lansweeper software.
[My company] concern has been the same for the majority of Lansweeper customers.
At the 1.00 msrp per asset, they are still the lowest option in the marketplace. The minimum order quantity is 500 assets, they scale in increments of 500 up to 3000 ,then scale in increments
Of 1000 assets.”
We began using Lansweeper after the change to $1.00 per asset, and have never used the legacy licensing pricing (something Lansweeper should be able to look up and see for themselves). I'm verifying with our vendor rep, but according to this response, Lansweeper will still sell at a minimum of 500 assets. Going back to my earlier post, I don't know why I had to verify this through my vendor contacting their sales team when it would be very easy for Lansweeper to publicly state that existing customers are grandfathered in at the 500 asset minimum. Unless whoever responded to my rep was incorrect. Would someone from Lansweeper please confirm the response that I received above?
I'm also confused about the cloud platform because as mentioned, we've always had the newer $1.00 per asset license structure and have never been on the legacy licensing model. To my knowledge, I've never been told how to access the cloud platform or (if it's not been released yet) received any information about an upcoming cloud platform. I know Lansweeper recently purchased Cloudockit, but the press release makes this sound like something that will assist in scanning cloud based assets. Besides that press release, I see nothing on Lansweeper's website about a cloud platform. I had to do a Google search to find this website talking about Lansweeper's cloud platform and how to use it. For Lansweeper to point out that their license model provides access to their cloud platform as a benefit, they don't seem to be promoting or making it easy to access the cloud platform.
04-27-2022 05:43 AM
04-27-2022 02:05 PM
04-22-2022 05:28 PM