cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

USB connected printer as asset

Bimal_karki
Engaged Sweeper II
Hi, Can any recommend me the best way to get asset information for the printers connected via USB? I want to get the printer information to set alert for the toner/drum.
1 REPLY 1

FrankSc
Lansweeper Tech Support
Lansweeper Tech Support
Hello,
Printer that are connected to a Windows computer will be found as a connected USB devices, but will not be fully scanned through the Windows computer.
If you want to scan a printer to list the toner or drum information, you will have to scan the printer directly by its IP address. The preferred protocol for that is SNMP. The printer also has to meet the scanning requirements:
  • https://www.lansweeper.com/knowledgebase/network-device-scanning-requirements/

Printers are scanned in the same way as a network device:
  • https://www.lansweeper.com/knowledgebase/how-to-scan-a-network-device/