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I am attempting to update the lansweeper software and following the steps to back up the database beforehand. Services are stopped and my account has permissions. I have received an error stating "Cannot use the backup file -filePath- because it was ...
I am unable to log support cases. I am greeted with this message when creating a case.Sorry an unexpected issue occurred, please follow the instructions below to notify our team.
We have Cisco switches that we are scanning with SNMP and we get a lot of great information!We are however missing the ID/number of the VLAN (like "1234") of each port, we can see with Wireshark that it is collected under OID 1.3.6.1.4.1.9.9.68.1.2.2...
At some point in the past few weeks our ESXI Hosts that used to be scanned via Vcenter ( We cannot enable MOB ) have stopped scanning in. The scan attempts still occur but now we just get a Vmware Error Unknown Error appear on the host asset page. ...
I upgraded our LS to 11.1.0.11 last night and this morning emails to helpdesk are not getting logged and no emails are sent to agents. If a user goes to the portal and submits a ticket from the portal, the ticket is created in LS and agents receive ...
I try to migrate the lansweeper on windows 2012R2 to windows 2019I refer the information as below website https://community.lansweeper.com/t5/lansweeper-maintenance/move-your-lansweeper-installation-to-a-different-server/ta-p/64270 the lansweeper the...
I am trying to run 2 things, I need a Dashboard that will show me all printers on my network that are monitored. And their Toner levels. When one runs below a certain level i need a report sent to me/Service now so that we can handle this before it ...
