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Does sales exist?

I have tried to reach sales several times by phone, web fill page and email.  No responses.  Tech support always picks up.  But does sales exist?  One of my case numbers (in theory) is 006110019.  Anyone out there?  Bueller?  Bueller?

RPDIT2024 by Engaged Sweeper
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Webserver Error

Hello Community!My web interface is not loading correctly. The helpdesk is functioning since emails are being received and tickets are being created, but we cannot open the dashboard page.I noticed backups of the SQL databases were failing, so I chec...

Windows OS Build not reporting correctly

Hi All, All our windows servers are reporting the wrong OS build numbers. They are all reporting "10.0.17763S.6292" instead of 10.0.17763.62903 which is what the servers are actually reporting. Has anyone had this issue before, what is the fix?Thanks...

KirkupS by Engaged Sweeper
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Lansweeper Community Highlights September 2024

Hello Community! We hope you had a fantastic week. Here is your community update for September! September highlights and Updates Great Discussion: Thanks all for the input on Scanning Tips and Security ImprovementsReminder: It is officially Award se...

Screenshot 2024-10-04 140143.png Screenshot 2024-10-04 134713.png

Custom view problem (software) - Cloud version

Hello everyone I would like to know why my custom view isn't working, maybe some of you had the same issue.To be specific, I've created SOFTWARE custom view with Name and Version ( 1.0 for example) and it works, but the same view with another version...

MH1 by Engaged Sweeper
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LSAgent and remote Active Directory scan

Hi all,Does anyone know if it is possible to install LSAgent on a remote Domain Controller and have it report back basic information on the Active Directory instance? Just basics on Users & Groups etc... this is for cases where we have some very smal...

joshiewa by Engaged Sweeper
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LSAgent Assets Missing devices

Hello!I am fairly new to Lansweeper and have been tasked with installation of LsAgent on all of our users computers.  When going into software it shows that all of the devices have it but when going to LsAgent assets section of assets it shows only a...

Araay by Engaged Sweeper
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  • 1 replies
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Ubuntu - Risk Insights

Just started looking at Risk Insights to see if it can replace other products, realizing Ubuntu security patches are not discovered correctly.For example, risk insights is listing this vulnerability as active:https://ubuntu.com/security/CVE-2023-4703...

LukeN by Engaged Sweeper
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  • 1 replies
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