Hi,Currently on version 12.3.2.3, when I click on the "Create New Ticket" from an asset, it doesn't automatically add to the "Assets Concerning" List  As you can see below, it shows aid=2893 in the url but it doesn't link to the Assets Concerning. W...
How do i capture additional events from the non mainstream logs?Example: I can find events from the Windows Logs>System, Application and the Security logs but in unable to find events from Applications and Services Logs>Microsoft>Windows>AudioThe log...
Hi there,I would like to know how long it takes for Lansweeper Web to synchronize with Lansweeper on-premise?
Good Afternoon, The issue we are having is that typically the lifecycle of office PC's means that once new PC's are bought in the office the older ones are then removed from the domain and AD. and turned into home PC's These home pcs then have the La...
Is there any way to turn off the hover menus or set them to they don't activate the exact instant your mouse touches them? When I move my mouse down from my tabs bar and touch the Scanning tab or Knowledgebase tab inadvertently, I have to mouse elsew...
We would like to generate a hyperlink to an asset page on on-prem system like: https://lansweeper.company.local/asset.aspx?AssetID=8717 while we get asset information through Lansweeper API.We can't find out the way how to get that AssetID number ...
How does the emergence of AI help influence managed services? We surveyed 195 of our MSP customers to find out how they use AI and how it has influenced their operations: 76.4% of MSPs expect AI-driven services to contribute 11-50% of their revenue ...
Currently we have on prem Lansweeper (Air Gap, no internet) and would like to push data one way to the cloud Lansweeper Site. Is there a way that we can export data into a file and manually upload it to Lansweeper site?I understand there is a way you...
