General Discussion Forum - Lansweeper Community

Helpdesk email - see Agent name on included notes without marked Personal

From what I can tell, the agent name is not included in the email note history for some reason (only says the Helpdesk email), making it impossible to see who added the note in the email without marking the ticket as personal. However, marking the ti...

Resolved! Update notification

Hi, In our organisation people are using Lansweeper. I don't use it regularly but am resposible for updates. It is possible to get a notification via Email when there is a new update?

Losing information in custom fields after sync with InTune(Azure)

We have our Lansweeper DB syncing with Endpoint and when it refreshes the data it clears out all of our Custom fields. How do we prevent this from happening again. I'm going to restore the DB and disable InTune syncing for now I'm hoping that it wi...

Resolved! Lansweeper sends "Lansweeper Connection Test" emails every minute.

Just like the title says. Every single minute, Lansweeper sends an email titled "Lansweeper Connection Test." We managed to get 5400 emails in the last 3 days. The only thing that stopped it was removing the email account. This has been going on sinc...

Acrobat Reader deplolyment package randomly (frequently) failing. Any ideas?

For the past two months, my Adobe Acrobat Reader deployment package has been failing on many, but not all systems. All other packages have deployed to these same systems with no problem. The failure message is usually this 1603 error:Result: Deployme...

Quick Weekly Update: W/C 4th September – 11th September

Hello Lansweeper Community! I hope everyone is having a fantastic week so far! Here’s your weekly digest of top solutions, open questions, and key community highlights from the past week. Microsoft Patch Tuesday – September Edition Esben has just upl...

New Lansweeper install - Deployment does not run or log an attempt to run

We had a long running Lansweeper install. Unfortunately its database corrupted. To fix it, we installed the latest version and created a new database. Then setup everything again.All the scanning works perfect, AD scanning is working too. IP groups, ...

Is Azure AD LAPS supported?

As of Lansweeper 10.4.2, AD LAPS is now supported. We have many Windows devices that are Intune managed and exist in Azure AD that do not exist in our on-prem AD. As such, the option to use on-prem AD LAPS to manage scanning credentials won't work fo...

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Topics in this forum

Helpdesk email - see Agent name on included notes without marked Personal

Resolved! Update notification

Losing information in custom fields after sync with InTune(Azure)

Resolved! Lansweeper sends "Lansweeper Connection Test" emails every minute.

Acrobat Reader deplolyment package randomly (frequently) failing. Any ideas?

Quick Weekly Update: W/C 4th September – 11th September

New Lansweeper install - Deployment does not run or log an attempt to run

Is Azure AD LAPS supported?

Update BIOS Precision 3650

Create Time Chart

Juniper Switches scanning incorrectly

When Updating the Scan Server, does that restart e...

Scanning Issues

Credentials error when scanning machine with agent...

Wrong user scaning

Remove duplicated Asset to User Relations

Helpdesk email rules

Windows 11 25H2 with lspush don´t discovery the fu...