We have installed new access points in the network and configured them accordingly for SNMP.The problem:There is only a single entry for an access point, and when a new scan of the network is performed, you can see how the AssetID is overwritten from...
I have a cyber request to disable TLS 1.2 on my Lansweeper server. Reading within the forums, it appears that TLS 1.2 is a requirement for the LsAgent to work as intended and TLS 1.2 must be enabled. Without affecting the functionality negatively of...
Hi all,I have enabled a windows logging by running the below powershell command - "auditpol /set /subcategory:"Plug and Play Events","Removable Storage" /success:enable /failure:enable", which will enable the auditing for removable devices. We have t...
What does the scan server have to do with the email test. This is very confusing and a terrible error message! What the heck is this really trying to tell me?
I ran into an issue where I needed to reinstall the OT scanner. I unlinked it from the cloud and uninstalled/reinstalled the OT scanner. Now for the life of me, I cannot remember how to re-link it.
I know this question has been posted before and I have not seen any answers that people have got it to work. When I scan a Cisco 92xx or 93xx series switch it is not pulling the mac address-table via SNMP for these switches. I can see what is conne...
Don't know if this is even possible, I sure can't get it to work I'm being asked to create a report that contains Computer Name- AD Username- Software Name-Software Version-Computer OU Any help would be *very* much appreciated
Hello All, Heads up - we plan to migrate our Knowledge Base (digital library of helpful guides and articles) from Lansweeper’s website to our Community on 15th November. This will enable users to directly view articles when they select ‘Knowledge Bas...
Hi everybody,we started our helpdesk system after a test period manually resetting the ticket ID number to #1.At ticket #57, the system has increased by 1000 the id, that now is #1058 .What can i do to bring back the id to #58?Thanks in advance for y...
Your article at: https://www.lansweeper.com/knowledgebase/how-to-scan-office-365-with-a-microsoft-cloud-credential/ is woefully out of date. I and many other rely on your KB's but only so long as they are accurate. When you get to step 4: Assign and ...
