Resolved! Import Template
Is there away to add asset types to the downlaod import template? I don't see Docking Stations in the assettype field column F.
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🚀 New Reboot & Review is live: "Map Credentials Correctly to Ensure Scan Success"
A new Reboot & Review microlearning is now available on the Community and coming soon in Lansweeper Academy for customers. This microlearning helps you practice how to create and map credentials to their discovery actions ensuring scans connect smoot...
Resolved! JSM Assets Import Failures - Duplicate Custom Fields - DB corruption?
I've had Lansweeper for 6 months. I have a hybrid on-prem/Cloud environment. Last month I had an issue with my sync server going offline. Support identified an issue with the Cloud Service and the issue was resolved after the Lansweeper Sites issu...
Menus/icons to lowercase
Is there a way to "recapitalize" some of the menus and dialogues in the Lansweeper web page? Example below: helpdesk and knowledgebase are both lowercase, while the other menus are standard.
Update available but Auto-Update does not detect it
I have Auto-Update enabled on our on-prem server. Version 12.5.5.7 is out as of Sept 15th, but the update service is not detecting that a new version is out. Selecting to check for an update shows that no updates are available. The last auto-update t...
Assigning Locations in Lansweeper Cloud
Hello,I installed the Lansweeper IT Agent on some devices (Autopilot devices) and scanned them with the cloud version of Lansweeper. I also scanned some devices agentlessly in our on-premises environments (across a couple of different companies). Now...
Lansweeper Hybrid Solutions
Hello!Would a hybrid on-prem with cloud solution work with this configuration:LS Core - VLAN, communicates with LS Cloud servicesLS Scan Server - General Network, direct outbound communication with CoreLS SQL Server - VLANLS Web Server - General Netw...
Is it possible to configure the scanning queue to work properly?
Hello,In Lansweeper 12.5.5.7 the scanning queue behaves inconsistently:actual scan time is much longer than what the interface shows,devices and ranges often “hang” in the queue,the queue visualization does not reflect the real load.Question:Is there...
