Hi, I have been working in the following ticket with Lansweeper support since 2 weeks ago:"Remote scanning service stop scanning after upgrade to latest version [ ref:!00D1t0qhAh.!500R60UhCnr:ref ]"For some reason, the ticket doesn't displays in the...
My organization is upgrading Lansweeper from 11.4.0.4 to 12.3.3.0. We will backup the sql database before the upgrade.My question:What files should i backup on the lansweeper app server? I assume c:\program files (x86)\lansweeper. Are there any other...
Hi.I was asked a couple of weeks ago if the Lansweeper state was mapped against the ServiceNow install status when using our Service Graph connector. I have to admit that i hadn't really looked previously (i'd checked user, location, department mapp...
I have looked and have not found anyone address popup calendar notifications in Lansweeper. Is there a way to have a calendar event popup on the screen?
Hello everyone, I'm experiencing a strange issue with Lansweeper. Emails are set up correctly, and everything seems to work when we use the Mail Checker or the "Test" button in the Helpdesk Email settings. However, when users create new tickets, or e...
Hi, I would like to know if Lansweeper has plans to implement an application and service dependency mapping feature that will inventory and diagram the relations of the following items:Applications (like web apps and apis)MiddlewareDatabasesServersRe...
Hey ITSM enthusiasts! As organizations strive for a global ITSM vision, having a robust and accurate CMDB is more important than ever. Your ServiceNow CMDB serves as the backbone for IT operations, providing essential data needed for incident managem...
Hello,We are using the Location module of Lansweeper to find our material.Even with big maps, it becomes a little bit messy to see clearly what's on the map because there are a lot of assets declared.I was wondering if a kind of sub-layers would be u...
