How to change the layout of knowledgebase
When we go to the knowledgebase all the pictures that are attached to each KB show up on the top 2/3 of the KB.How can i remove that or put it at the bottom of the KB Thanks for any advice.
Forum Posts
Resolved! Cisco Nexus 9k scanning issues
Hey,I am new to Lansweeper, and I'm trying to sort out all of my inventory and having particular trouble with our Cisco Nexus 9k switches. I am using Lansweeper Cloud and not Lansweeper Classic.I have SNMP v3 and 2c configured on the Nexus switch to ...
Date/Time Format in Custom View Report
Hello Team,I'm trying to learn LS Reporting using the Custom Views, while I have the report prepared I'm struggling with changing the Last Seen Date from 1, 2, 4, 5 Days to last Seen Date in DD/MM/YYYY HH:MM:SS Format. I tried converting the Date to ...
How to add an IP location / manage IP locations
I have 1500+ devices in "undefined" and no clue how to find the page where i can manage the "IP locations" or define any of them. I've searched the KB and forums and there appears to be nothing to assist a first time user. i am on the web GUI version...
Resolved! IP Location - Undefined - Even Though IP RANGE Locations are added
New User, New Install. IP Range Location - configured with 14 Ranges with Building Names.(Configure - Asset Groups - Add IP Range Location)Very few of the Assets with IP Addresses - Is the IP Location Defined - Most are Undefined.I looked in the for...
Resolved! Cannot install Lansweeper Firefox Extension
Hello, I'm trying to install the Lansweeper Firefox Extension . The Setup Guide states at Point 4 Click the cogwheel icon and select Install Add-on From File... On my Firefox 123.0.1 there is no "Install Add-on From File" it is missing. How can I ins...
migrate helpdesk tickets and KB articles
We have moved to a new domain, new servers, new database. I would like to export from our current setup the Help desk tickets and KB articles mainly for archive purposes. I made a backup of the SQL database but we are not using SQL server in the new...
add new IP Location
I know I have once found the place to add an IP Location but for some reason I can't locate it any more. I have looked at Lan Sweeper from one side of the menu and even tried to search the Forums (for a change) but can't seem to locate it.anybody hav...
