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Lansweeper Cloud SSO - AD FS - SAML

We are trying to get SSO configured for Lansweeper Cloud using ADFS and SAML and are having trouble with the claims. When we test the connection, we get an error that the User_ID is missing. I haven't been able to find a document that outlines the da...

jwganong by • Engaged Sweeper
  • 174 Views
  • 1 replies
  • 0 kudos

Can you convert USB devices into assets?

I have some things like receipt printers, scanners, and even USB laptop docks that we'd like to track as assets. Is there a way to automatically track/map these as assets or do I just need to use SQL queries to grab USB devices by specific names?

bdleedy by • Engaged Sweeper
  • 210 Views
  • 1 replies
  • 0 kudos

Problems with merging Windows Scan with VCenter Scan

Good Morning, In the last few days, I scanned almost all our customer Windows VMs using the IP Range scanner. Everything worked well and after that I have added a VCenter Scan. So, I started the scan, and it looked like it managed to merge both scans...

LEVAdmin by • Engaged Sweeper
  • 243 Views
  • 1 replies
  • 0 kudos

Excluding AWS EC2 Assets from scans On Prem Server

So we are a 100% AWS shop no physical computers and our lansweeper install is used exclusively for ec2 instances. We have the AWS region scanning task set up and it is successfully pulling the ec2 asset list like we want.  However, the nature of the ...

Resolved! oid reserved

Hello,we have a webcam (Santec SNC-431RBIA) that is scanned with the oid 1.3.6.1.4.1.8072.3.2.10If I try to add the oid there is the message "The oid ... is reserved an cannot be mapped"but it is added...Any idea?

Lindner by • Engaged Sweeper III
  • 3788 Views
  • 3 replies
  • 1 kudos

Resolved! VOIP Information Disappeared.

We have almost 5000 VOIP Phones and this week we learned that all but about 11 lost manufacturer (Cisco) and model information. Any suggestions on what might have happened? No other assets were affected like this -just the phones. Many of our non-act...

PapaTuck by • Engaged Sweeper III
  • 819 Views
  • 6 replies
  • 0 kudos

DNS Names showing as IP-X.X.X.ec2.Internal

Good morning.  Back in August 2023 we migrated our Lansweeper server to AWS.  Since then, the scan server has been picking up what it things are new devices with names formatted as "ip-10-212-6-6.ec2.internal".  I for the life of me cannot figure out...

dlafleur by • Engaged Sweeper II
  • 323 Views
  • 1 replies
  • 0 kudos

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