When searching for tickets, we receive the error "An error occurred while getting data from the database", regardless of the search terms used, and regardless of the user doing the search. Any thoughts? We're running on-prem version 11.4.1.9 and I d...
Hi All,We are currently scanning our network through an IP range, and as a result, we have discovered some assets that will need the LsAgent installed for proper monitoring. However, this process is causing an issue where the same assets appear twice...
Good Afternoon, The issue we are having is that typically the lifecycle of office PC's means that once new PC's are bought in the office the older ones are then removed from the domain and AD. and turned into home PC's These home pcs then have the La...
Does the LanSweeper agent show in activity monitor on a Mac? If so what does it show up as. I am used to Windows devices and finding it in Task Manager.
We've been hard at work to bring you these improvements, and we're excited to introduce the following key features: Modules as Assets. OT Inventory in On-prem. Cloud OT Inventory Management. New Linking Flow. Protocol Iteration. Terminology Cha...
We are in the process of getting into the process of replaceing LsAgent with IT Agent and a member of our Infrastructure team would like to know if the cloud key that is generated is saved on the local computer anywhere when it is installing the agen...
few days ago i updated version to 12.3.2.3 and then scanning got slowed down and also database size before upgrading 2 gb left but now only 800 mb left. Assets are the same number almost . how this even sizing up like this . thanks in advance
Since upgrading to 12.3.2.3 this week, scanning has been an issue. I currently have over 500 devices in the queue and it is increasing. I have on prem devices that haven't been scanned since the update. LSAgent devices are reporting in normally.I t...
