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Find answers to technical questions about Lansweeper.

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Forum Posts

Asset types and Jira import

 Hello Community!I hope to find a solution here. I will try to explain what we are trying to achieve.Our aim is to build a proper CMDB using the Jira Assets tool, incorporating company access management and various other elements.One of the tasks is ...

SUMO by Engaged Sweeper
  • 5 replies
  • 0 kudos

Scanning Intune targets returns no results

Hi all,Having a strange issue which I hope someone can help with. I've run through the guide for setting up Intune V2 scan targets, and using the LanSweeper.Test.Tools app I can successfully enter the App, Dir and Certificate and pull back my Intune ...

Empty allInstallations response from API

The fundamental step of triggering a scan for our IT Agent Installations in our LS Cloud has started returning no payload via the API.Previously when working with this it would return the id and name as expected, but this week the response is blank.I...

macOS Agentless

Hello everyone. I have a question. When I scan macOS device with agentless, the result is network device not macOS device. Why did it happen? And please give me macOS requirements 

Ticket Dispatching based off email

Hi All, It's possible I'm trying to cater for an odd problem but if it's possible can you steer me in the right direction.I understand the ticket dispatching works in descending order.Essentially the problem is when a customer emails both Maintenance...

zachdunn by Engaged Sweeper
  • 5 replies
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Resolved! OID Resevered

Hello, During a creation OID, I see this message "Error: This OID is reserved". I would like to know if you have already received this message or not ? And how can I by pass this error ? Thanks regards 

KDOUMALIN by Engaged Sweeper
  • 1 replies
  • 0 kudos