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Issue with Scanning

Hi Team,We are facing below challenges please help us with it.1. APs are discovered as “Linux” type.2. Servers and switches are discovered as “Printer” type3. We provided one location IP range, but devices from other regions (mainly PCs) are being di...

Resolved! Vmware ESXI Scanning Issue

At some point in the past few weeks our ESXI Hosts that used to be scanned via Vcenter ( We cannot enable MOB ) have stopped scanning in.  The scan attempts still occur but now we just get a Vmware Error Unknown Error appear on the host asset page.  ...

SW81 by • Engaged Sweeper II
  • 1462 Views
  • 4 replies
  • 0 kudos

overly aggressive hover menus

Is there any way to turn off the hover menus or set them to they don't activate the exact instant your mouse touches them? When I move my mouse down from my tabs bar and touch the Scanning tab or Knowledgebase tab inadvertently, I have to mouse elsew...

jclaud by • Engaged Sweeper
  • 2598 Views
  • 6 replies
  • 6 kudos

Resolved! Helpdesk email rules

Hi, recently I have been looking at updating our email dispatching rules. I tried to create new ones but get this error now: Error while saving:INSERT INTO htblspecialrulesconditions (ruleid, type, condition, text) VALUES (@p1,@p2,@p3,@p4) Conversion...

Apple warranty Check

Has there been any progress with pulling Apple warranty info into Lansweeper? Either by API calls from JAMF or the LSAgent gathered the info. Any help is appreciated. ThanksJohnny

jxh864 by • Engaged Sweeper
  • 122 Views
  • 1 replies
  • 0 kudos

Desktop use Entra ID

Lately, my company's desktops have been using the Entra ID, which is connected to Azure AD. Before that, all these desktops were connected to an on-premise AD and a Lansweeper server also part of the on-premise AD. The Azure AD and on-premise AD are ...

AL13 by • Engaged Sweeper II
  • 235 Views
  • 3 replies
  • 0 kudos

List computer startup commands

Add the custom asset action:{actionpath}list_startup_commands.vbs {computer}then the content of "list_startup_commands.vbs" is:' List Computer Startup CommandsstrComputer = WScript.Arguments(0)Set objShell = CreateObject("Wscript.Shell")Set objWMISer...

drobertson by • Engaged Sweeper III
  • 1760 Views
  • 1 replies
  • 0 kudos