This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Disable Agentless Windows Scanning Alltogether?

Is there a way in which you can disable agent-less windows scanning system wide?Would the option "Ignore Windows" in an IP Scanning target fit this purpose?And what to do with "Active Directory Domain" as a Target, this does not have that option.

jweyts by • Engaged Sweeper II
  • 193 Views
  • 7 replies
  • 1 kudos

Edit Button Missing

What happened to the Edit button in the Summary screen Asset Option for editing assets? I used that all the time to input property tag numbers in a custom field. Why has it been removed? Thanks

Aztech by • Engaged Sweeper II
  • 2456 Views
  • 3 replies
  • 1 kudos

Options in new ticket spawns 2nd ticket

pretty much what it says on the tin. The thinking being a process like:1: HR Person logs ticket for a new user2: This ticket has an option for "Does this user require equipment bought" (Yes\No)3a: No - nothing new happens, ticket proceeds as normal3b...

Kal451 by • Engaged Sweeper
  • 802 Views
  • 0 replies
  • 0 kudos

Mass update of assets via script,api or SCCM assignment?

so we're in the process of getting Lansweeper and the helpdesk going. One thing we'd like is for Assets to tie to users wherever possible. However the idea of doing this by hand is not appealing. Is there a way to do it to pull from a CSV or perhaps ...

Kal451 by • Engaged Sweeper
  • 2349 Views
  • 2 replies
  • 0 kudos

SSL certificate issues

Since we started using Lansweeper for our asset management & help desk a few years ago, my organization has had an ongoing problem. We are using IIS (not IIS-Express) and our own SSL certificate. We also have Integrated Windows Authentication turned ...

tlonde by • Engaged Sweeper II
  • 1726 Views
  • 0 replies
  • 0 kudos

O365v2 Scan fails with Sequence contains no elements

I’ve set up a new scan for our Office365 tenant using the newest KBs you have, and I only get an error that says: Sequence contains no elements. I’m using the certificate thumbprint method for authentication, and I can see in our Azure logs that the ...

cwboone by • Engaged Sweeper II
  • 3201 Views
  • 3 replies
  • 1 kudos

Fujitsu Warranty Scan Issues

Hello Everyone,for quite some time we had the issue, that no Warranty is scanned on our FUjitsu assets.However, with HP or Toshiba devices, this works flawless.I've already been through this Tutorialhttps://www.lansweeper.com/knowledgebase/scanning-w...

WBLK_Denn by • Engaged Sweeper
  • 4474 Views
  • 2 replies
  • 1 kudos

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now