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Azure

Hi, I can see all the Azure servers on Lansweeper, but not the software for each server? Anyone else having this issue? 

Create a new asset using API

Is there any way I can create a new asset using the Lansweeper API? I read the API documentation, and it offers edit and delete assets, I didn't find any API for creating a new one.

yzeng by Engaged Sweeper
  • 55 Views
  • 1 replies
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Unable to scan a non-domain W7 Asset

Hello,I have a Windows 7 machine on my network, but it is not part of my domain.LanSweeper can find it but cannot scan it, error "Scanning Access Denied".I have checked the user and password that LSweeper is trying to use when scanning this asset and...

TCS by Engaged Sweeper
  • 47 Views
  • 0 replies
  • 0 kudos

Scanning for disk encryption, missing results

Hi, AllI have been banging my head against the wall on this, if I remove the McAfee tblRegistry, I get the expected 36 assest, however, I only get 29 assets with the table in there.is there a way to have the report include the missing systems?I added...

miek_g by Engaged Sweeper III
  • 1686 Views
  • 1 replies
  • 0 kudos

Set Up the scan for Domain Controllers (not AD !!)

Hello I´m glad to be here and I directly have my first question.In the past in the company, I´m working for, the user for the scanning was a domain admin.When I arrived, I started to "clean up" and I switched this.Therefore I followed the Windows dom...

GeorgB by Engaged Sweeper
  • 3425 Views
  • 1 replies
  • 0 kudos

In a trial. What should I do?

Hi guys, I am trialing the on-prem version as we speak. I’m keen to know, if I were to purchase a license, am I immediately capable of connecting the software to the cloud platform? It does not look like my trial has the capability. I reached out to ...

mjw-BTWM by Engaged Sweeper
  • 1050 Views
  • 2 replies
  • 0 kudos

Resolved! Helpdesk Tabs on Users Page

We just upgraded from 8.0 to 8.4 and we used to be able to see a helpdesk tab on a user we searched and see all of the tickets they opened. Once we upgraded the tab disappeared? Is this a setting or a change.

Powershell Remote Shutdown with Different Creds

I had an issue where I needed to remotely restart a computer but wasn't currently logged into a Domain Administrator account. I found a quick and simple powershell command and then adapted it into a Custom Action.I placed it at the bottom of the list...

rbutler by Engaged Sweeper
  • 3960 Views
  • 0 replies
  • 0 kudos

Survey in the closure ticket

Upon ticket closure, we want to send our users to an MS forms survey weblink, how can I incorporate the ticket number into that web URL, and will MS forms accept it?I am also asking the same question on MS forms / Power automate site as well.Thanks f...

Tholmes by Engaged Sweeper III
  • 1191 Views
  • 0 replies
  • 0 kudos