This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

IP Location "undefined"

Hi,I would like to understand why some Assets are not being considered part of a defined Asset Group.For example, I got an Asset Group, which is called "Main Site Wireless".But then the assets which are being scanned show on “IP Location” field “Unde...

dmarques by • Engaged Sweeper II
  • 7580 Views
  • 4 replies
  • 1 kudos

Lansweeper unreachable

Hello,I have Lansweeper installed on a computer. The thing is that if it is not unlocked the computer then i cannot reach it from a different computer. Is there a solution to this?I want it to be reachable at all times.I am using lansweeper webconsol...

saffo by • Engaged Sweeper II
  • 1340 Views
  • 0 replies
  • 0 kudos

Response emails don't get added to the ticket

Setting up Lansweeper helpdesk for our organization. As the Subject says, although email is configured and I can create tickets via email, responses from the users don't get added to the ticket. Not sure where the culprit is.

jhornung by • Engaged Sweeper
  • 1619 Views
  • 0 replies
  • 0 kudos

Add Scanner as Device

Hi,I whould like to add document scanners to the devices (where Mouse, Keyboard, Printer, Tape and Modem still there).Can anybody please describe the steps how to?Thanks

Fred by • Engaged Sweeper
  • 3147 Views
  • 1 replies
  • 0 kudos

Uninstall ClickOnce applications

HelloMany of our users installed ClickOnce applications.We want to remove them with Lansweeper.I know that we must run the uninstall task with currently logged in user rights,and that it is only possible to remove it for the currently logged in user,...

Windows Cluster Node Still visible

We have noticed that our Windows Clusters still show the removed Nodes, under the Windows Cluster Tab.Currently on v.8.4.100.10Please let me if this is corrected in a more recent update or if there is something manual I would need to do. Thank you

SHib11 by • Engaged Sweeper II
  • 1369 Views
  • 0 replies
  • 0 kudos

List computer startup commands

Add the custom asset action:{actionpath}list_startup_commands.vbs {computer}then the content of "list_startup_commands.vbs" is:' List Computer Startup CommandsstrComputer = WScript.Arguments(0)Set objShell = CreateObject("Wscript.Shell")Set objWMISer...

drobertson by • Engaged Sweeper III
  • 1632 Views
  • 0 replies
  • 0 kudos