Lansweeper Office Hours - January 22nd, 2026 Register Today - Lansweeper Open Office Hours - January 2026 Thursday, January 22, 2026 | 9:00 AM CST/ 4:00 PM CET Kick Off the New Year with Fresh Lansweeper Insights! Start 2026 strong by leveling up yo...
A few months ago, we disabled the monitor scanning feature, but monitors are still being counted towards our license. How can we prevent monitors from being included in the license count even though the scanning feature has been disabled?
Currently, Lansweeper allows us to set up locations and upload layout maps (such as office floor plans). Assets can be placed on these maps, which is useful for visualization. However, when we click on an asset, the system does not automatically zoom...
When we configure devices we run a script where a technician enters the computer hostname and the 7digit asset ID from the sticker they put on the physical device.That 7digit asset ID get's written to the bios, and then within Windows you can run thi...
Hello All,I am unable to raise a support request in Lansweeper.Can some body help me out with this?It is for the below issue:We are not able to discover hosts/assets in LanSweeper, even after their creation.
Hellowe need to get some asset labels printed so we can start asset tagging hardware.we would like this asset to work with a barcode scanner, to allow us to update our records.does lansweeper work with regular barcodes, and not just QR codes?has anyo...
Is there anyway to manually or automatically set an amount of time a ticket would've taken? I've noticed one of the reports that are included in the lansweeper install called "Helpdesk: Time Worked per ticket" and I noticed that the timeworked column...
We are trying to sync our Intune IOS devices to Lansweeper. This has been working and most devices are synced but we noticed today that about 10ish devices are not syncing to lansweeper. Can I get some help getting this fixed?
