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Resolved! Date field on new ticket doesn't work for 2025

I created a ticket type last year which included a field for date and time. This was working fine until someone told me today it doesn't work. I checked and I can log a ticket if I choose a date in 2024 but once I select one in 2025 it says 'invalid ...

Resolved! Deployment Package Final action REBOOT

Today was my first day at attempting to create a deployment package, which includes four steps: uninstall two applications, check for Services removal from Registry, install one application, and reboot.The package ran without issue, but I have a ques...

TRAGAR by Engaged Sweeper III
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  • 2 replies
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Resolved! Asset Type are a mess...

Asset types are a big mess in my opinion... for example a smartphone, why are my asset type options: Cell Phone, Android, Iphone etc...These should be separated, Android is not a type of device, is a Operating system, I should be able to pick Cell Ph...

Resolved! Software Change Report not reflecting Removed Software

We noticed that the Software Change Report (both 24 hours and 7 days) did not reflect software removals.  We were able to resolve this issue by removing the following table from the query: tblSoftwareHere is our query for the 7 day report.  The only ...

bwoodruff by Engaged Sweeper
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  • 2 replies
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