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AI for MSPs

How does the emergence of AI help influence managed services? We surveyed 195 of our MSP customers to find out how they use AI and how it has influenced their operations: 76.4% of MSPs expect AI-driven services to contribute 11-50% of their revenue ...

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cvigier by Lansweeper Employee
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Resolved! Tracking Time Worked on Helpdesk Tickets

Is there anyway to manually or automatically set an amount of time a ticket would've taken? I've noticed one of the reports that are included in the lansweeper install called "Helpdesk: Time Worked per ticket" and I noticed that the timeworked column...

LeonZ by Engaged Sweeper
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  • 1 replies
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Get info from AIX by SSH

 Hi, I'm adding some AIX servers to lansweeper, via SSH, which has been working fine. But, I see that it doesn't extract some information that I need, such as the installed software and the users on the system. When I test it, everything looks ok, th...

MrNico by Engaged Sweeper III
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LS 12.3.2.5 hangs

we have upgraded to newest version 12.3.2.5, added a new scan server and upgrade SQL from localDB to Express. But every time we try to edit any report and tries to pull up tables(up to 3 tables) the system hangs and lansweeper web-interface becomes u...