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Havent received Lansweeper License Key

I paid for my Lansweeper subscription last week but have not been sent a license key (Cleverbridge reference number: 507177669). This is despite contacting the agent who sold me the subscription, and Lansweeper Sales. Can this key be expedited please...

IDKB by • Engaged Sweeper
  • 986 Views
  • 1 replies
  • 0 kudos

Eventlog lansweeper cloud

We used evenlog scanning to create E-mails when certain errors occur in lansweeper classic console, or to check devices on errors when users complained about performance. Is this data also available in lansweeper online, because I can not find it any...

bbrockx1 by • Engaged Sweeper
  • 3160 Views
  • 1 replies
  • 0 kudos

SNMP scanning issues

We have some SNMP scanning issues.1. OID Custom Scanning doesn't work.We have lenovo xclarity controllers and want to see connected server. LS don't save data of OIDs but device tester works fine with same custom OIDs.Scanning SNMP for custom OID's.....

Resolved! v12.5.1.1 broke SNMP

I upgraded to v12.5.1.1. Suddenly, nearly all of my assets are saying:Scan IncompleteObject OID could not be retrieved. for OID 1.3.6.1.2.1.1.2.0 I've been banging my head against the wall for the last FOUR HOURS trying to figure out what to do about...

Resolved! LS 12.5.0.7 Edit report error

I see error when try to edit report in the LS 12.5.0.7:{"Error":"Internal server error: Could not load file or assembly 'Newtonsoft.Json, Version=6.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed' or one of its dependencies. The located assem...

Resolved! Lansweeper Auto Update - STUCK auto updating...

I tried to manually start an auto update and now it's stuck just spinning saying "installing updates"... the update I eventually started manually and finished because it didn't appear that anything was actually happening. It's still stuck even though...

ntbattag by • Engaged Sweeper
  • 3319 Views
  • 6 replies
  • 0 kudos

Auto-update feature

Since auto-update is currently in beta, is there plans for Lansweeper to give users an option to set the number of days before installing update. This would help those with dev and prod environments of Lansweeper.   

MRosario by • Engaged Sweeper
  • 2616 Views
  • 2 replies
  • 2 kudos

LSAgent

New to LanSweeper.  I have installed LSAgent on a few of my assets as I was having some firewall issues.  On install I used the IP Address of my server hosting Lansweeper.  The asset apparently does an initial scan and does appear in the LSAgent Scan...

CountyIT by • Engaged Sweeper
  • 788 Views
  • 1 replies
  • 0 kudos