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Find answers to technical questions about Lansweeper.

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Weekly tasks

Hi Is there a way to set scheduled tasks for the helpdesks, so every week we get a helpdesk ticket?

Zacs by Engaged Sweeper III
  • 17054 Views
  • 7 replies
  • 3 kudos

Bulk user deletion

Hi folks, I need to delete all users who do not have .ox.ac.uk at the end of their e-mail address. Is this possible? I assume this would potentially leave a load of orphaned tickets - is there any way to deal with them in bulk, too?Many thanks,Adam

hert6079 by Engaged Sweeper
  • 2438 Views
  • 1 replies
  • 0 kudos

Set AssetType based on Model?

We have some iLo devices that pull the correct model, but then set the assettype as Webserver. Is there a way to automatically have models be made as a specific assettype like you can with OIDs?

tcooper by Engaged Sweeper III
  • 3147 Views
  • 1 replies
  • 0 kudos

Manual creation of an asset in a database

Could you suggest the correct algorithm for manually creating an asset so that the asset can be recognized during scanning?The main idea is that we want to use Lansweeper to account for the equipment, including the one that is not yet in use (new mac...

AndreyB by Engaged Sweeper
  • 3007 Views
  • 1 replies
  • 0 kudos

Remote Install update and restart if neeeded

Hi,By default Windows will only install updates on Shutdown, and rebooting with pending updates just leaves them waiting. I want to use the custom command to install windows update remotely, massly and auto restart if needed. Anyone have the experien...

hoanv9 by Engaged Sweeper II
  • 3104 Views
  • 1 replies
  • 0 kudos

Resolved! Bulk delete assets?

Hello again Is there a way to bulk delete assets? I have written a report for old PCs that are no longer here, and there are about 70 assets I need to remove... what would the best way to do this be?Thanks

blighter by Engaged Sweeper III
  • 10736 Views
  • 2 replies
  • 0 kudos

My tickets tab is empty

Hello, I am a new user. Before buying it I would like to try it. I have question, in the user dashboard interface is there a way to hide my tickets? otherwise I think there is a problem with using my ticket. When you click on the link corresponding t...

TISTIM by Engaged Sweeper
  • 3831 Views
  • 1 replies
  • 1 kudos