We’re currently experiencing a high volume of support requests, which may result in longer response times — Thank you for your patience and understanding.
We have been adding the Asset Id in the Bios on our Dell computers. I can't seem to find where Lansweeper would store this field. Is anyone getting it from their scans and what is the table/field.
So right now, I am not able to update my Premium license to any of the ones mentioned in the emails that work with the new features of LANSweeper 7. Should I bother updating to this latest version? Will I see any benefits?
Hello everyone,I am trying to scan a client's internal network using Lansweeper, but when I startup Lansweeper I am not longer able to connect using the client's VPN. Might it be a socket or port collision?
Hello,I have Lansweeper installed on a server that we need to decommission. I am currently using SQL Server LocalDB for my asset database. I checked out the instructions here. However, there is no mention of migrating installations using SQL Server L...
HiOn some of my Windows server assets the installed anti virus is not being detected.It is in the software list for the asset, but it still says "Antivirus: No antivirus installed."We have the exact same anti-virus on other assets, on which it is cor...
Hello,I got the Helpdesk up and running to the point where I can create and manage tickets using the web interface.That part all works fine. However, I can only create the ticket using email but none of the further ticket activity is sent back to the...
