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link to mail address

Hi All, actually my ticketing system is a simple mailbox.I'm evaluating some software and Lansweeper is the best actually i found so i decided to test.As i wrote actually when users need something they wrote a mail to it@domain.com.Is it possibile li...

flabos82 by • Engaged Sweeper
  • 2210 Views
  • 1 replies
  • 0 kudos

Default priority based upon ticket types

I have various ticket types (Terminations, General Support, Purchasing, etc...) Is there a way to automatically set the Priority based upon the Ticket Type? Like Terminations always should be set to highest Priority, whereas purchases can be set to L...

mkruer by • Engaged Sweeper
  • 1439 Views
  • 0 replies
  • 0 kudos

Deployment Not Running

I have a deployment to run a MSI, but whenever I try running it on a test computer, it doesn't ever start I think. The Installer Logs don't show anything being added, and there's no confirmation anywhere that the deployment ran. Rescanning the asse...

Scan UPS

Hello,I was wandering if it is possible to scan an Smart UPS 1500 that is connected to a server via USB?You have the option to enable SNMP, but this UPS has no network card.

efriggen by • Engaged Sweeper
  • 3022 Views
  • 1 replies
  • 0 kudos

Verify a successful copy to user computer

I recently deployed a copy of an executable file to the users" desktop and start menu. I am receiving notification from some users that they never received the file. Rather than connecting to each computer manually, is there a way i can do an invento...

davisr65 by • Engaged Sweeper
  • 4537 Views
  • 1 replies
  • 0 kudos

Acknowlege from Alerts

Hello,is it possible to acknowlege alerts from the Dashboard? So they are not longer displayed.I have some Servers, where the disk is full, but this is okay, because there is no more space needet.