General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Azure

Hi, I can see all the Azure servers on Lansweeper, but not the software for each server? Anyone else having this issue? 

Create a new asset using API

Is there any way I can create a new asset using the Lansweeper API? I read the API documentation, and it offers edit and delete assets, I didn't find any API for creating a new one.

yzeng by Engaged Sweeper
  • 129 Views
  • 1 replies
  • 0 kudos

Unable to scan a non-domain W7 Asset

Hello,I have a Windows 7 machine on my network, but it is not part of my domain.LanSweeper can find it but cannot scan it, error "Scanning Access Denied".I have checked the user and password that LSweeper is trying to use when scanning this asset and...

TCS by Engaged Sweeper
  • 78 Views
  • 1 replies
  • 0 kudos

Duplicate Assets

Backstory: First I want to note that we manage 2 different domains. One for County and one for City. We have a Clerk department for the County and one for City. We recently got some new PCs for the City, and I was told that since this particular PC I...

peckk by Engaged Sweeper II
  • 313 Views
  • 1 replies
  • 0 kudos

Resolved! Helpdesk Email stopped working after upgrade to 11.1.0.11

I upgraded our LS to 11.1.0.11 last night and this morning emails to helpdesk are not getting logged and no emails are sent to agents.  If a user goes to the portal and submits a ticket from the portal, the ticket is created in LS and agents receive ...

SBaha by Engaged Sweeper II
  • 3294 Views
  • 14 replies
  • 1 kudos

Resolved! Detect monitors automatically

I am in a new job and they are using Lansweeper and I am new to this tool. My question is this:I have a set of monitors within my Assets list,Are the monitors detected automatically?If the monitors are changed from one computer to another, are they u...

enzoly by Engaged Sweeper II
  • 582 Views
  • 1 replies
  • 0 kudos

Resolved! User can't login in Lansweeper internal site

Hello,I added 5 user accounts to access Lansweeper internal site and when they try to access show error login with the reason "You have no rights granted to access this website". Do I need to add more permissions? They are already with administrator+...

Mass Mapping of Credentials

Hello,I'm new to LS and would like to know if I can mass-map the Credentials to Targets, considering I have huge list of IP Scanning Target/Ranges, mapping them individually is time consuming. Any help will appreciated

Scanning Error but using agents?

Hi all, Getting a strange error, we are using agents to scan machines. But have a scanning error.  Scan issue found while scanning:No valid credentials found. Check encryption file Has anyone seen this before? Thanks 

1liminal1 by Engaged Sweeper
  • 408 Views
  • 1 replies
  • 0 kudos

LS doesn't show Videocard Model on Linux Assets

LS doen't show Videocard Model on Linux AssetsDisplay Video card No information foundBut I see such info in lshw:description: Desktop Computerproduct: System Product Name (To Be Filled By O.E.M.)vendor: System manufacturerversion: System Versionseria...