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Manage Engine MDM Scanning Credentials

Hi All,First post here, I've tried searching but came up with nothing on this topic.We use Manage Engine MDM as our choice of MDM for our mobile devices. I was wondering if there was any way I can import all the phones into Lansweeper to catalogue th...

Office 365 scanning/login

Trying to setup office365 scanning and it gives me the unable to login using credentials error. I am using my global admin credentials to test this so I have all rights in office 365. What else can I check?

steveg by • Engaged Sweeper II
  • 5066 Views
  • 2 replies
  • 1 kudos

Generating tickets with emails

We just purchased Lansweeper and where I worked at before we used the helpdesk portion. Users would email an address (support@domain.com) and the email would come through to the desk. From what I read this is set up in the incoming email part of the ...

ckurth by • Engaged Sweeper
  • 4016 Views
  • 1 replies
  • 0 kudos

Local user profile variable scanning

I need to scan for a file in the AppData folder for local user profiles on workstations. Is there a variable I can use to scan all profiles under Users such as C:\Users\%username%\AppData...?(I tried %username% and it did not work)Thanks in advance f...

jjmcb by • Engaged Sweeper
  • 3192 Views
  • 1 replies
  • 0 kudos

What triggers a change to "first seen" date?

We have computers that we swapped out in the last couple years but their first seen date show something like "4/29/2012". The computers are being scanned fine with no errors and everything else seems to be picked up fine. I'm pretty sure our techs ...

rainit by • Engaged Sweeper
  • 2971 Views
  • 1 replies
  • 0 kudos

Security Camera

I have a separate VLAN for all my security camera's. I added that VLAN to be scanned but when I scan it it doesnt find anything. Is there something else I need to do or can lansweeper not do secuity cameras?

dstein by • Engaged Sweeper II
  • 3182 Views
  • 2 replies
  • 0 kudos

Lansweeper redirect HTTP to HTTPS

Hello,I have Lansweeper installed with express database on a 2016 server using IIS. I have a Certificate install from our internal CA.I'm able to easily hit both urls:http://hosthttps://hosthttp://host.domain.com (FQDN)https://host.domain.com (FQDN)...

Posibility to deactivate email CC option?

Hi,User1 send a email to our helpdesk email adress and in CC to User2 and User3. Lansweeper genarate automatically a ticket. User2 and User3 are automatically in Lansweeper Helpdesk as CC User declared. Is it possible to deactivate this option? We w...

solon2099 by • Engaged Sweeper
  • 7863 Views
  • 3 replies
  • 0 kudos

Duplicate Deployments

When I choose a package to deploy, it gets deployed twice. The first one will succeed and then it will run again, even though I only deploy it once. Any ideas on how to keep this from happening?

mdotadmin by • Engaged Sweeper
  • 8915 Views
  • 9 replies
  • 0 kudos

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