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Forum Posts

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Any future for help desk (v.7 and beyond..)?

Hi, Our company is wondering about the future for the help desk function in lansweeper?I also feel that i'm not alone in this.Is Lansweeper as company still committed in develop and enhancing the helpdesk functions or is it time to find something bet...

mecha by • Engaged Sweeper II
  • 5300 Views
  • 4 replies
  • 2 kudos

Resolved! looking for a guide/walkthru on deploying LSPush

looking for some guidance/walkthrough/tutorial/video for deploying to remote systems (teleworkers, laptops, tablets, all windows machines for the most part)currently they get scanned if they are online and vpn connected during my scan windows. Obviou...

AZHockeyNut by • Champion Sweeper III
  • 6358 Views
  • 6 replies
  • 0 kudos

Learning Deployment Difficulties

This is my first time working on deployments with lansweeper and it seems straight forward but I'm having difficulties. Deployment ver 6.0.230.4 Command=\\server1\DefaultPackageShare$\Installers\install_ver2.exeDeployment ended 'incorrect function'...

HelpGy by • Engaged Sweeper
  • 11773 Views
  • 9 replies
  • 1 kudos

Remove PREVIEW and COLUMNS

Hi,We would like to remove the ticket preview in the Description columns.We also would like to remove the Agent Team column as we only have one team for support.Is it possible?Thanks you in advance.

Scan Credential

I have a question about entering scan credentials. Can have a space in the username? If so, is there is something special that I have to do to get the space to be accepted?

ahultgren by • Engaged Sweeper
  • 2578 Views
  • 1 replies
  • 1 kudos

Issue with multiple assets for single device

We have servers and storage that have multiple network cards for redundancy. Depending on what NIC is in control of the IP at the time a new host may be added. This often happens with our ESX hosts and our storage that have two controllers. I have sw...

alongejm by • Engaged Sweeper
  • 2692 Views
  • 1 replies
  • 0 kudos

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