In the user web interface, I would like to remove the middle sections that split the users tickets by ticket type. It is redundant. Can it be disabled ?
Hi,I'm facing the following error for a while:It shows when I click on Create new or edit report.Sometimes, a few actually, it loads after ~1 minute.The server hardware is: 2 x vCore E5-2620 v2 @ 2.10GHz + 4GB RAM.How can I solve it?Thanks.
Select Top 1000000 tblAssets.AssetID, tblADusers.Lastname, tblADusers.Firstname, tblAssets.AssetUnique, tblAssets.Domain, tblSoftwareUni.softwareName As Software, tblSoftware.softwareVersion As Version, Case tblSoftware.softwareVersion When...
Hi folks,I'm wanting to include ticket priority in the outgoing email template for agents after a ticket is assigned to them. However, I'm having trouble coming up with the correct parameter to put into the template. I've tried [priority], [ticketpri...
Quick question, have struggled to find the answer, but may just be lack of coffee.Are there any licensed help desk agents (1 will do) included with the Freeware version, or do all help desk agents need to be paid for?Many thanks,Richard
Something got goofed up when trying to run the upgrade installer. Now I cannot see any database on my system. When I run it as a new install, it returns the error "Lansweeper LocalDB Service install failed. ErrorId: -1".It doesn't write anything to t...
Hello!Today, I logged into our Lansweeper web console to find most of the dashboard items are broken with the error "This is a marker file generated by the precompilation tool, and should not be deleted!". I've tried reinstalling the just the websit...
Hi,I'm trying to deploy the newest Adobe Reader DC update (20.00x.xxxx). The .msp file was downloaded from the Adobe ftp site.I created a new deployment package that contains one action: install the msp file, then exit. When I start a deployment it f...
