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Actions do not work on Chrome

We are on the latest version of Lansweeper (6.0.151.34) and the latest version of Chrome (68.0.3440.75). Once I pick an asset (Windows 7 workstation), I tried the following basic actions and there was no response from Chrome:(1) Remote Desktop(2) Ope...

mgravi by • Engaged Sweeper II
  • 11207 Views
  • 5 replies
  • 1 kudos

Scanning Problems

We have updated some of our hardware on the network, ie some new ip cameras and also some new mitel phones but the new models just wont scan and find. Any ideas on what i can do to find the missing devices.

dastrix by • Engaged Sweeper
  • 5153 Views
  • 4 replies
  • 0 kudos

Resolved! Win10 Anniversary Update recognition

Pretty trivial and no doubt an easy fix, but I just thought that I'd give a heads-up that Win10 1607 is unrecognized by certain widgets, such as "Windows OS/SP Overview." Perhaps they trigger off the build number, which of course changed (10586 to 14...

rseiler by • Engaged Sweeper III
  • 18008 Views
  • 12 replies
  • 1 kudos

Duplication of an Asset under different IP addresses

Hi All,I am currently still pretty early in the process of setting up Lansweeper for our use, getting global credentials setup etc. And have noticed that for some switches it has duplicated the record several times over due to it registering on diffe...

Rob-CD by • Engaged Sweeper II
  • 7387 Views
  • 5 replies
  • 0 kudos

Limit knowledge base categories

Is there a way to limit access to certain knowledge base categories based on user type? For example, we have some articles that we want our regular users to access, but we have some categories specific to help desk agents. I set the teams to have acc...

jboone by • Engaged Sweeper
  • 3224 Views
  • 1 replies
  • 0 kudos

Mail Priority

Hi! I get a lot of tickets via email. Is there a possibility to set the Priority according to the priority of the email?Thanks for your help!

Icebreaker by • Engaged Sweeper II
  • 4719 Views
  • 3 replies
  • 0 kudos

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