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Replying to help desk tickets via email

Hi,When replying to an auto email from the help desk, it isn't adding the reply to the ticket notes. I've made sure I'm inserting the response above the text "### Everything above this line is added to your ticket ###". Is this defaulted to be worki...

vidwhal by • Engaged Sweeper II
  • 4871 Views
  • 1 replies
  • 0 kudos

Hyper-V guests dissapeared and reappeared

GreetingsI was wondering about few things bout Lansweeper.We have a Hyper-V cluster at work and I'd like to know how does Lansweeper relate hyper-v guests to host ? What protocol or tool he uses to detect it ?And how does he know which machine is phy...

Kajetan by • Engaged Sweeper
  • 4365 Views
  • 2 replies
  • 0 kudos

DB cleanup script

https://www.lansweeper.com/knowledgebase/clearing-tables-to-free-up-space-and-improve-performance/Can the above be automated if using the old SQL express back-end?

William382 by • Engaged Sweeper III
  • 4792 Views
  • 2 replies
  • 0 kudos

Installing MS KB with Deploy

I am attempting to mitigate some security issues on several remote machines by installing MS KB.Is it possible to install these with the deployment tool in LanSweeper?

Lannes by • Engaged Sweeper
  • 5031 Views
  • 2 replies
  • 0 kudos

Finding infection with emotet

So, im in heavy fear about Emotet at the moment.Im wondering if it would be possible to find allready infected systems via report ins Lansweeper.I learned that emotet often activate services in Windows that has as name only numbers.Description of thi...

PapaBaetz by • Engaged Sweeper
  • 5875 Views
  • 3 replies
  • 0 kudos