This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Start a conversation

News page code button

I have a code that will show a poll and report results back to office 365. When I put the code in notepad and save as an HTML it works fine but when I try to put it in the news page using the code button all it will show is the code and not the poll...

rtforbess by • Engaged Sweeper
  • 3714 Views
  • 1 replies
  • 0 kudos

Installer Return Codes

Is there a list that deciphers installer return codes? I see "fatal error during installation" failures on occasion with a return code of 1603, as an example. Would knowing what return code 1603 meant provide me with any more information on what th...

lcpeery by • Engaged Sweeper
  • 7473 Views
  • 2 replies
  • 0 kudos

Adding a title above ticket description field

When a user selects new ticket I would like for the ticket description field to have a title above it that tells the user what that area is used for. Some do not understand that they can use it to further describe their problem.Is there a way to chan...

Antaiwan by • Engaged Sweeper
  • 3729 Views
  • 2 replies
  • 0 kudos

Resolved! Is there a way to prevent losing an asset with same name?

I am not sure if this is because of rename detection or something else but here is the situation. We had a PC taken out by a lightning surge, probably through the Ethernet port. Let's say this was asset 100. The tech took the hard drive from the dead...

wcb by • Engaged Sweeper III
  • 8250 Views
  • 5 replies
  • 0 kudos

Scanning Target Import

I saw this on the forum and saw this:"From Lansweeper 6.0 onward, you can also import IP ranges to be scanned from a .csv file, instead of submitting them manually one by one. To import your IP ranges, download one of the available templates on the S...

Mikey_ by • Engaged Sweeper III
  • 4646 Views
  • 2 replies
  • 0 kudos

IP Locations shown as undefined

I have a bunch of assets that are not getting an IP Location as configured in Asset Groups. They are all showing as Undefined despite having an named IP Location assigned to their IP range. We recently added additional scanning servers, and I added a...

Andrew_W_ by • Engaged Sweeper II
  • 5116 Views
  • 3 replies
  • 1 kudos

tblOperatingsystem.Caption

I have upgraded a bunch of Windows 10 Pro machines to Enterprise and This field sometimes doesn't update. I'll have to delete it from database and rescan it. Usually that does it. But I have one that no matter what I do, it still says it is Win10 Pro...

Mikey_ by • Engaged Sweeper III
  • 6191 Views
  • 4 replies
  • 1 kudos

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now