We’re currently experiencing a high volume of support requests, which may result in longer response times — Thank you for your patience and understanding.
Hello,On a PC i have the following folder c:\Lansweeper Remote Screenshot with a file grab.log that is 0Kb.What is this ? Does it mean someone is taking screenshots of this computer ?
After updating to the latest version, I noticed the new Enterprise early access. After it goes live, Enterprise will be an optional feature, correct? I realize it requires SQL instead of compact SQL, so sticking with the compact version is one way to...
HiWe've created a package to deploy Adobe Reader DC.The installation succeeds on the pc, but in the deployment logs, the status stays at:Preliminary checks complete! Initializing....The used command is:{PackageShare}\APPS\AdobeReader\setup.exe /sAll ...
We have a fair number of computers that have a hyphen in the name (example PC-1234). When copying the name from the web console to another program I frequently get white space instead of the name (as if I copied a hidden tab or carriage return). It's...
On each version update of Windows we face a similar challenge We created a command to install the .NET 3.5 in Windows 10 v 1906.dism /online /loglevel:4 /Add-Package /PackagePath:"\...\microsoft-windows-netfx3-ondemand-package~31bf3856ad364e35~amd64...
Hello,I would like to receive user tickets by email, I have tried but I am not coming. I followed the official support provided by the site, but it doesn’t work.Someone can help me please?