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Can't edit certain ticket states

I am trying to edit the description of certain ticket states (Open, In Progress, and Awaiting Reply) but nothing is happening. Are these ticket states unable to be edited?

Noah by Engaged Sweeper
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Firefox Updater.

Is there an installer to bring Firefox up to the current version? I have 5 different versions of Firefox and if one installer can update them all... that would be great.... (Lumberg voice)

jshakour by Engaged Sweeper
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Stop tickets from opening in new tabs

Greetings all,New here, love the product. I tried to research this in the config and may have missed it.Is there a way to stop the tickets from opening in new tabs? I would like to be able to just click a ticket and it navigate as needed in and out. ...

cchapman by Engaged Sweeper
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  • 2 replies
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Collect Login information with the Ticketsystem

Hi all, i would like to use the ticket system to document the different user login data on websites from our employees. Can i customize a ticket to give the user a choice of multiple rows and columns.For example:Website: | Login: | Passwor...

Rainer by Engaged Sweeper
  • 4199 Views
  • 1 replies
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Unicode on user's "preview"

Hello,When you see »preview« of Displayname in report Lansweeper doesn't show Unicode characters. They are correct on users Active Directory Information.lp, DuŔan

dussan by Engaged Sweeper II
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  • 1 replies
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