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Forum Posts

News page code button

I have a code that will show a poll and report results back to office 365. When I put the code in notepad and save as an HTML it works fine but when I try to put it in the news page using the code button all it will show is the code and not the poll...

rtforbess by Engaged Sweeper
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  • 1 replies
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Installer Return Codes

Is there a list that deciphers installer return codes? I see "fatal error during installation" failures on occasion with a return code of 1603, as an example. Would knowing what return code 1603 meant provide me with any more information on what th...

lcpeery by Engaged Sweeper
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  • 2 replies
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Adding a title above ticket description field

When a user selects new ticket I would like for the ticket description field to have a title above it that tells the user what that area is used for. Some do not understand that they can use it to further describe their problem.Is there a way to chan...

Antaiwan by Engaged Sweeper
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Resolved! Is there a way to prevent losing an asset with same name?

I am not sure if this is because of rename detection or something else but here is the situation. We had a PC taken out by a lightning surge, probably through the Ethernet port. Let's say this was asset 100. The tech took the hard drive from the dead...

wcb by Engaged Sweeper III
  • 9585 Views
  • 5 replies
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Scanning Target Import

I saw this on the forum and saw this:"From Lansweeper 6.0 onward, you can also import IP ranges to be scanned from a .csv file, instead of submitting them manually one by one. To import your IP ranges, download one of the available templates on the S...

Mikey_ by Engaged Sweeper III
  • 5126 Views
  • 2 replies
  • 0 kudos

IP Locations shown as undefined

I have a bunch of assets that are not getting an IP Location as configured in Asset Groups. They are all showing as Undefined despite having an named IP Location assigned to their IP range. We recently added additional scanning servers, and I added a...

Andrew_W_ by Engaged Sweeper II
  • 5696 Views
  • 3 replies
  • 1 kudos