We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
Hi All,I just recently joined the community. Our IT team is preparing for a big shift to lansweeper. To clarify some few points is there a built-in service cataloging functionality on Lansweeper?Thank you.Cheers!Emmanuel
I'm trying to figure out how to ensure the SIP phones on a subnet are recognized as SIP phones when they are scanned. We have Grandstream GXP2170 phones which support SSH, SNMP and of course SIP on port 5065. Randomly some phones do get recognized ...
Good Morning,With the 'force' upgrade to Skype 8 coming soon, I am looking at upgrading our staff to version 8. With Skype Classic, this was accomplished by using the ".msi" file. However, I cannot find an msi file for the new version, making these...
Hello,I created a Ticket custom field with a combobox, but I am absolutely unable to add it under my tree view.It seems that I need first to add a label? But how can I do that? In the following picture, the arrow is where I want to place my custom f...
Why have you changed the method of mass editing assets from V6 to V7? In V6 you could select multiple assets, click one button, open a dialog page, put in the changes, click apply and it applied it to hundreds of assets at once.In V7, you've adopted...
Our installation doesn't appear to be logging deployments. The deployment logs are empty. The tsysPackageLogs table is also empty. On the asset page we appear to be missing the Deployment history tab. Is there anything that needs to be configured to ...
I have added in a Custom OID set for Wireless Access Points - Ubiquiti UAP-AC-PRO models.I have 3 on my network currently.If I assign the Custom OID Target as ASSET, IP RANGE, or ASSET GROUP, it works fine.If I assign the Custom OID Target to ASSET T...
