Is there a way to hide tickets for just my account on lansweeper? Ignore does that for all users and not just the user who selected ignore.Does anyone know of a hide for me but not everyone feature for helpdesk?
Hello,I need to Deploy MS Skype for Business 2016 Basic.However, there is always the error message "Package timeout reached. Stopping deployment executable" I tried to distribute with the commands like:/quietInstaller: lyncentry_4417-1000_x86_de-de.e...
Hi Lansweeper Team,I wanted to inquire about importing data into Lansweeper from a text file to a custom field. Currently we are attempting to inventory our Chrome Extensions, and we currently have a method of collecting this data, then appending it...
The email looks identical to a typical ticket email, so it can't be filtered based off keywords like "closed". These emails are unnecessary and add clutter to agent's inboxes.How do we stop them? We've already disabled most helpdesk emails. People em...
Unable to make connection to Office 365 via the "Email Alerts" configuration page. I have everything configured as below:SMTP server -> smtp.office365.com (port 587)Security -> Explicit TLS/SSLServer Requires Authentication -> Checked and have vali...
When computer objects in an OU are scanned, will a placeholder for the asset get added to the database if the asset does not have the appropriate ports open, and is not able to be pinged?
Every day, when I enter from my admin area in Knowledgebase menu, it asks for my email address and language.Why doesn't save it?How can I save it and never be bored again?
My company is changing all the equipments to Apple, then we'll going to use the Safari. Will there be Safari support? Because the browser shows the main page desconfigured. Or there is any plug-in that could solve the problem?
